Hi Nate, thanks for reaching out!

I believe you’re referring to your BoldGrid Connect key. In order to add a Connect Key you must first download and install your premium plugins from the “Plugins” section of your BoldGrid Central Account.

If you’re using Crio Pro WordPress theme you’ll need to download and install the Crio Premium plugin along with the standard Crio theme. Any premium BoldGrid plugin will prompt you to input your premium connect key directly after installation. After you input the connect key your new connected domain will display in the “Connected Wesbites” section of the “Connect Keys” page in your BoldGrid Central account.

I hope this helps! If you still have issues can you let us know exactly which product you’re trying to install?

Thank you!